Shipping & Returns
Free U.S. Shipping Over $100!
We process most orders in one-two business days (Monday-Friday). We do not ship on Saturday, Sunday or U.S. Holidays. Free standard shipping will be shipped using UPS Ground which will generally arrive between three-five business days. You will receive tracking information, and confirmation of delivery, on each shipment. We are not responsible for delivered items that are lost or stolen.
U.S. Shipping & Handling
Orders are shipped from our warehouse in Scotts Valley, CA and typically take three-five business days. If you need your item by a certain date, we always recommend upgrading to an expedited shipping method. Please note this does not change the processing time.
International Shipping - Sorry for now we do not offer international shipping at this time.
Please pack all items in an appropriate shipping box or reuse the original packaging.
We will gladly accept returns on merchandise purchased from our website and within 10 days of the date received. The returned item must be in its original packaging and must NOT HAVE BEEN WORN, SAMPLED, OR ALTERED IN ANY WAY. If your returned item is received and considered damaged, we will process a gift card instead of a refund. Refunds will be credited back to the original payment method only. There will be a $10 shipping/handling fee on all returned items, excluding exchanges and store credit. Once a return has been initiated, you will have 14 days to return the item.
If you choose to shop right away, we will provide you with an extra $10 bonus added to your credit amount.
While we do our best to send you perfect merchandise, we're not perfect and occasionally a damaged item is sent out. If you receive a damaged item, please contact customer care immediately and include a photo so that we may assess the damage and quickly resolve the issue.
Items marked as SALE or items sold using a promotional discount code are not eligible for refund, exchanges or store credit.
To initiate a return/exchange please email firstname.lastname@example.org. Include your order number, date received, and reason for return or exchange. The more info you provide, the better we can serve...